Terms of Service

Last Updated: November 5, 2026

Welcome to MocCraftworks. These Terms of Service govern your access to and use of our website and services. By visiting our website or placing an order, you agree to these terms.

1. General Conditions

By using this website, you confirm that you are legally permitted to enter into a binding agreement under the laws applicable to you.

We reserve the right to refuse service, restrict access, or cancel orders where reasonably necessary and permitted by applicable law.

2. Products and Descriptions

MocCraftworks offers MOC building block products and related creative construction items.

We make reasonable efforts to provide accurate product descriptions, images, dimensions, and component information. However, actual colors and visual appearance may vary slightly depending on screen settings and device displays.

Customers should carefully review product descriptions, component details, dimensions, and assembly requirements before placing an order.

MOC building block products may require assembly. Tools, accessories, or additional materials should not be assumed to be included unless specifically stated in the relevant product description.

3. Orders and Acceptance

All orders are subject to product availability and acceptance.

Customers agree to provide accurate contact, billing, and shipping information when placing an order.

We reserve the right to cancel or refuse an order if payment cannot be verified, product information contains a material error, an item is unavailable, or an order appears to involve fraudulent activity.

If an order is cancelled after payment has been received, an appropriate refund will be arranged.

4. Prices and Payments

Product prices and applicable shipping charges will be displayed during checkout.

We reserve the right to update prices and correct pricing errors where permitted by law. Such changes will not ordinarily affect orders that have already been accepted, except where correction is legally permitted or required.

Payments may be processed through third-party payment providers, including PayPal, and are subject to their applicable terms and policies.

5. Shipping and Delivery

Orders are processed and shipped in accordance with our Shipping Policy.

Delivery estimates are provided for reference and may be affected by carrier delays, customs procedures, weather, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping details at checkout.

6. Returns and Refunds

Returns, refunds, exchanges, and order cancellations are governed by our Return & Refund Policy.

Please review that policy before making a purchase.

Nothing in these Terms is intended to limit consumer rights that cannot legally be excluded.

7. Intellectual Property

Unless otherwise stated, website content, including text, graphics, logos, photographs, and other materials, is owned by or licensed to MocCraftworks.

You may not reproduce, distribute, modify, or commercially use website content without prior written permission, except where permitted by law.

8. Acceptable Website Use

You agree not to:

  • Use the website for unlawful purposes.
  • Provide false or misleading order information.
  • Interfere with website operations or security.
  • Attempt unauthorized access to our systems.
  • Copy or misuse website content in violation of applicable rights.

9. Third-Party Services

Our website may use third-party services for payment processing, shipping, website hosting, and other operational purposes.

Your use of those services may also be subject to the relevant third party’s terms and privacy policies.

10. Limitation of Liability

To the extent permitted by applicable law, MocCraftworks will not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited.

11. Changes to These Terms

We may revise these Terms of Service from time to time. Updated terms will be posted on this page with a revised date.

Your continued use of the website after changes are posted constitutes acceptance of the revised terms to the extent permitted by applicable law.

12. Applicable Law

These Terms shall be interpreted in accordance with applicable laws and regulations. Mandatory consumer protection rights available under the laws of your place of residence remain unaffected.

13. Contact Us

If you have questions about these Terms of Service, please contact:

MocCraftworks
Email: service@moccraftworks.com

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